Technological advances in artificial intelligence have made realistic tampered-with photos and videos mainstream in the form of deep fakes. OARO MEDIA creates an immutable data trail that allows business, governing bodies, and even individual users to authenticate any photo or video. It is the only mobile app that generates reliable photos and videos embedded with records of user identity, content, timestamp and GPS coordinates.
Reduced time and cost associated with claims processing and management by up to 90%
Improved process digitalization and customer experience and satisfaction
Reduced number of adjuster site visits
Decreased instances of fraud
Improved process efficiency
How it works
Streamlining Home Insurance Claims
A photo verification solution that resulted in significant reduction in operating expenses
About the client
- - Insurance group with more than 7M customers and 1M insured homes
- - $3.5B revenues
Efficient claims management and improving the customer experience is a high priority for insurers.
Historically the process of authenticating insurance claims has been arduous and involved high staff costs. Adjusters needed to visit sites in person to verify the damage claimed and customers could not easily review the adjuster’s records.
OARO MEDIA enables users real time self-service for claims, remotely authenticating geolocated video/pictures, with the security of blockchain cryptography. Put simply, all parties have instant, transparent and trustworthy information at all stages of the claim.